WORK WITH ME

Email Marketing & Customer Journeys

Whether you need someone to take ownership of your ongoing email marketing or there's a specific part of your customer journey that needs building, we'll shape the work around what your business actually needs.

01 — Email Growth

Ongoing email marketing

For businesses that already have an audience and want someone to take ownership of keeping that audience engaged, nurturing interest and creating opportunities for people to book, buy and come back.

Depending on what your business needs, this can include:

• Campaign planning, creation & design
• Newsletters, nurture & promotional campaigns
• Follow-up emails & segmentation
• Simple automations
• Performance review & ongoing improvements

From £650/month

Your support isn't limited to a set number of emails - we'll agree the scope and priorities for each month based on your business, upcoming campaigns and customer journey.

02 — Customer Journey Builds

One-off projects

For businesses that don't necessarily need ongoing email management but have a specific gap or opportunity in their customer journey.

Examples:

Lead nurture
Opt-in → welcome → nurture → next step

Launch / retreat / event journey
Announcement → interest → reminders → booking → pre-event → follow-up

New customer journey
Welcome → education → feedback/review → rebooking

Re-engagement
Reconnect with people who haven't booked, purchased or engaged for a while.

From £750/project

I'll map the journey and build the emails, segmentation and automation needed for the agreed project.

03 — Something more bespoke?

Some projects don't fit neatly into a package. I also take on selected digital projects that support your wider customer journey - such as landing pages, platform setup, systems and integrations.

If you have something specific in mind, get in touch and I'll let you know whether it's something I can help with.

Bespoke quote

Not sure which fits?

Tell me what you're currently doing, what's coming up in your business and where you feel things are falling through the gaps. I'll recommend the most appropriate way to work together.